Privacy Policy
At Scent of Honey Candles, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order, contact us through our website, or subscribe to our newsletter, we may collect the following information:
name and surname;
email address;
shipping and billing address;
telephone number;
payment information necessary to process your order.
We also automatically collect certain technical information, including your IP address, browser type, device information, and cookies used to improve your experience on our website.
How We Use Your Information
We use your personal information to:
process and deliver your orders;
communicate with you regarding your order;
respond to enquiries submitted through our contact form;
send newsletters and updates if you have subscribed to our mailing list;
improve our website and customer experience.
We only collect and process information necessary to provide our services.
Cookies
Our website uses cookies to ensure the proper functioning of the site, improve user experience, and collect anonymous website analytics.
You may disable cookies through your browser settings at any time.
Data Protection
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Your Rights
If you are located within the European Economic Area (EEA), you have the right to:
access your personal information;
request correction of inaccurate information;
request deletion of your personal information;
restrict or object to certain processing activities;
request a copy of your personal information.
To exercise any of these rights, please contact us using the details below.
Third-Party Services
We may use trusted third-party providers to process payments, deliver orders, and operate our website. These providers only receive the information necessary to perform their services.
Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact us at: scentofhoneycandles@gmail.com